Sitel Group & Sykes are now Foundever

Customer service jobs can be very surprising. At Foundever, we believe in memorable associate experiences. So you can improve your quality of life and grow.

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More than 170,000 partners around the world receive: 

Training

Growth opportunities

Mentorship

Schedule flexibility

Associates are trained for success.

We promote from within.

A team to assist you as you develop.

We encourage a 

work-life balance. 

We are committed to our employees by providing opportunities for career growth and development while encouraging our lead-by-example.

Global Platforms Adoption Manager

Product Knowledge Information Specialist

I joined Foundever in 2015 as an associate for a Travel Expert account. It was my first job, but I grew greatly in Operations, going from agent to Team Manager, Ramp POC, and Supervisor. Now, I lead the Employee & Candidate Experience as the Global Platforms Adoption Manager.

Since I started working at Foundever in 2014, everyone has been kind and supportive of me. Since I was part of Foundever Academy, the help and encouragement from my team have been key to being able to Learn, Lead and Grow throughout the years.

Application Process

What are the requirements to apply?

To apply, you need to meet 3 main requirements: To be at least 18 years old, to have a high school diploma, and to have an English level of at least 85% of proficiency.

Can I visit Foundever in person to apply?

Yes, apply from Monday to Friday, 8:00 a.m. to 4:00 p.m. Find us at our Recruitment Center, Boulevard de Los Héroes (next to Boston ice shop).

How long does it take to be contacted after I fill out my application form?

Once you’ve submitted your application form, our Recruitment Team will call you within 24 hours on business days.

Positions

Are there positions in Spanish?

All of our accounts are in full English, and there are some that are bilingual (English and Spanish). To apply to all of our positions you are required to have at least 85% of English proficiency.

Do you have opportunities to work from home or flexible schedules?

Yes, we have different schedule options (including part-time, weekends off, night shifts, and more). We also offer the opportunity to work from home or on-site.

How do I obtain more information about the available positions?

Everything you need to know about salaries, schedules, bonuses, transportation, benefits, and any other details will be explained to you by our Recruitment Team once you’ve applied.  

Language Academy at Foundever

What is Language Academy at Foundever

Language Academy at Foundever is a non-profit program that offers FREE training courses for you to improve your English skills and get the opportunity to meet the requirements to be part of our team. Classes go from Monday to Friday, from 7 a.m. to 4 p.m. for three weeks, in both online and on-site modalities. Once you finish the program, you’ll receive a $300 graduation bonus.

How do I apply to be part of the Language Academy at Foundever?

To apply you need to have at least an 80% English level, a high school diploma, and be 18 years old. Be part of our program by filling out the application form. New classes start every week.